docs(sdlc): close training and operational actions

2026-08-26 13:10:06 +07:00
parent 45b2415beb
commit 358c33c7d1
9 changed files with 55 additions and 42 deletions
@@ -8,6 +8,7 @@
 | Title | Project Repository Backup Record |
 | Project period | 05/01/26–24/08/26 |
 | Release | 17/08/26 V1.0 |
 | Closure status date | 24/08/26 |
 | Standard | ISO/IEC 29110 Basic Profile |
 | System Analyst | Noppong Chareunsook |
 | Developer | Thanakorn Sathitwitayakul |
@@ -27,7 +28,7 @@ This record identifies the backup mechanisms protecting BRN WMS source code and
 | Backup remote name | `backup` |
 | Backup remote URL | `git@github.com:thanakorninbox-dev/wms-app.git` |
 | Configuration | Secondary remote mirrors the delivered software baseline from `origin/main`; SDLC sources and the generated package are controlled on the documentation delivery branch `sdlc`. |
-| Sync status | Delivered software baseline `6c39700` confirmed on both `origin/main` and `backup/main`; final SDLC delivery-branch synchronization is tracked separately as BK-004. |
+| Sync status | Delivered software baseline `6c39700` confirmed on both `origin/main` and `backup/main`; the final controlled `sdlc` branch and release tag `sdlc-v1.0-final` were synchronized to the backup remote and checked by remote-reference retrieval. |
 | Restoration check | Performed manually by the Developer and confirmed successful. Carried out outside version control, so no Git artefact records it. |
 ## 3. Document backup
@@ -46,7 +47,7 @@ This record identifies the backup mechanisms protecting BRN WMS source code and
 | BK-001 | Confirm the `backup` remote is reachable and contains the delivered software baseline from `origin/main`. | Developer | **Closed** — baseline `6c39700` confirmed by the Developer |
 | BK-002 | Perform and record a restoration check (clone from `backup` and verify integrity). | Developer | **Closed** — performed manually by the Developer |
 | BK-003 | Regenerate the PDF delivery package so it covers all 46 controlled files, including the 4 Meeting Records. | Developer | **Closed** — all 46 PDFs included |
-| BK-004 | Synchronize the final controlled SDLC delivery commit/branch to the backup remote and confirm that it can be retrieved. | Developer | Administrative closure action — complete by 24/08/26 |
+| BK-004 | Synchronize the final controlled SDLC delivery commit/branch and release tag to the backup remote and confirm that they can be retrieved. | Developer | **Closed 24/08/26** — `backup/sdlc` and `sdlc-v1.0-final` confirmed by remote-reference retrieval |
 ## 5. Approval
@@ -16,9 +16,9 @@
 | Version | Date | Change | Prepared by |
 |---|---|---|---|
-| V1.0 | 17/08/26 | Initial controlled issue. Records the 05/01/26 schedule baseline and actual outcomes through product acceptance; administrative handover and training continue through project closure on 24/08/26. | Apirach Supattaratpateep |
+| V1.0 | 17/08/26 | Initial controlled issue, subsequently updated with closure outcomes through 24/08/26: training, operational controls, delivery packaging, and repository-backup synchronization completed. | Apirach Supattaratpateep |
-The Status, Actual/evidence date and Remarks columns below record outcomes as at 17/08/26. The Start, Finish and Duration columns retain the 05/01/26 planned baseline; where a task finished after its planned Finish date, the Remarks column states the actual finish.
+The Status, Actual/evidence date and Remarks columns below record outcomes through formal closure on 24/08/26. The Start, Finish and Duration columns retain the 05/01/26 planned baseline; where a task finished after its planned Finish date, the Remarks column states the actual finish.
 ## Schedule basis
@@ -48,7 +48,7 @@ The Status, Actual/evidence date and Remarks columns below record outcomes as at
 | 4.6 | Stabilization | Configuration and login corrections | Correct login and environment configuration issues identified after baseline. | Developer | 03/08/26 | 03/08/26 | 1 day | Configuration and login correction | Completed |
 | 4.7 | Stabilization | Prepare demonstration data | Populate controlled demonstration data for validation and handover support. | Developer / Tester | 14/08/26 | 14/08/26 | 1 day | Demonstration data | Completed |
 | 5.1 | Closure | Final repository and work-product review | Confirm required work products, traceability, configuration items, and unresolved actions. | Project Manager / Document Control | 10/08/26 | 24/08/26 | 15 days | Repository review and List of Evidence | Completed | Round 2 independent verification performed by Document Control on 17/08/26 |
-| 5.2 | Closure | Acceptance and project closure | Obtain authorized acceptance and record project closure and follow-up actions. | Project Sponsor / Project Manager | 14/08/26 | 24/08/26 | 11 days | Acceptance Report and closure record | In progress | Product acceptance and authorization completed 17/08/26; administrative handover and training continue through 24/08/26 |
+| 5.2 | Closure | Acceptance and project closure | Obtain authorized acceptance and record project closure and follow-up actions. | Project Sponsor / Project Manager | 14/08/26 | 24/08/26 | 11 days | Acceptance Report, Training Report, operational-control closure, and repository-backup record | Completed | Product accepted 17/08/26; training completed 22/08/26; operational controls closed 23/08/26; administrative and repository-backup closure completed 24/08/26 |
 ## Milestones
@@ -386,7 +386,7 @@ Documents created for BRN WMS are released directly at `V1.0` once content is co
 - Documents identify title, date, version, status, preparer, reviewer, and approver as applicable.
 - Drafts remain distinguishable from approved baselines.
 - The Project Repository contains the current controlled work products and supporting evidence (work product 9).
- The repository backup is maintained separately and checked during project closure (work product 10); the baseline and restoration checks were performed manually by the Developer (BK-001 and BK-002 closed), package completeness is recorded by BK-003, and final SDLC delivery-branch synchronization is tracked by BK-004 through 24/08/26.
+- The repository backup is maintained separately and checked during project closure (work product 10); BK-001–BK-004 are closed, including restoration, complete delivery packaging, and synchronization and retrieval verification of the final `sdlc` branch and release tag on 24/08/26.
 - Superseded records are retained or archived according to organizational control practices.
 ## 17. Acceptance and closure
@@ -8,6 +8,7 @@
 | Reporting period | 15/08/26–17/08/26 |
 | Report date | 17/08/26 |
 | Release | 17/08/26 V1.0 Final |
 | Closure status update | 24/08/26 |
 | Prepared by | Apirach Supattaratpateep — Project Manager |
 | Status | Final — reviewed and authorized |
@@ -24,7 +25,7 @@
 | Task ID | Task | Planned finish | Actual / evidence date | Completion | Evidence | Status |
 |---|---|---:|---:|---:|---|---|
 | 5.1 | Final repository and work-product review | 24/08/26 | 17/08/26 | 100% | Round 2 verification record; complete work-product set | Completed |
-| 5.2 | Acceptance and project closure | 24/08/26 | Acceptance completed 17/08/26; administrative closure in progress | 90% | Acceptance Report decision Accepted; handover and training plan | Product accepted; administrative closure in progress |
+| 5.2 | Acceptance and project closure | 24/08/26 | 24/08/26 | 100% | Acceptance Report; Training Report; Product Operation Guide; Project Repository (Backup) | Completed |
 | Evidence field | Value |
@@ -36,13 +37,13 @@
 ## 3. Schedule status
-Task 5.1 and the product-acceptance portion of task 5.2 completed on 17/08/26. Administrative handover and operational-user training remain on schedule through the formal project end date of 24/08/26.
+Task 5.1 and the product-acceptance portion of task 5.2 completed on 17/08/26. Training completed on 22/08/26, the backup and monitoring controls closed on 23/08/26, and administrative and repository-backup closure completed on the formal project end date of 24/08/26.
 **Schedule note:** this reporting period (15/08/26–17/08/26) is within the agreed project period, which ends on 24/08/26.
 ## 4. Issues, risks, and corrective action
-**Issue or risk:** Verification, validation, acceptance, and authorization are complete. The repository-backup restoration check was performed manually by the Developer; its evidence limitation and the accepted operational-documentation improvements remain disclosed in work products 10 and 19.
+**Issue or risk:** Verification, validation, acceptance, authorization, training, operational-control documentation, and repository-backup closure are complete. No pending project issue remains. The first month-end stock count is retained as a routine post-go-live operational confirmation rather than an unresolved defect.
 **Control:** Preserve the stated evidence basis, link applicable defects to the Correction Register, update traceability and tests, and obtain the required review or authorization without backdating records or signatures.
@@ -52,7 +53,7 @@ Technical commits in this period are implementation evidence. They must be class
 ## 6. Next-period plan
-Complete administrative handover and the scheduled operational-user training before go-live.
+No further project-period activity is planned. Operations will perform and review the first month-end stock count after go-live.
 ## 7. Approval
@@ -9,6 +9,7 @@
 | Project period | 05/01/26–24/08/26 |
 | Delivery date | 17/08/26 |
 | Release | 17/08/26 V1.0 Final |
 | Closure status date | 24/08/26 |
 | Standard | ISO/IEC 29110 Basic Profile |
 | Delivering Project Manager | Apirach Supattaratpateep |
 | Technical delivery | Thanakorn Sathitwitayakul — Developer |
@@ -69,7 +70,7 @@ The delivery comprises the implemented browser-based BRN WMS application and sup
 | AC-004 | Security, role, tenant, and warehouse isolation controls pass negative tests. | Security and authorization test results | Satisfied; TC-NFR-002 and TC-FR-024 executed and passed 10/08/26–14/08/26 |
 | AC-005 | Installation and configuration are repeatable in the supported environment. | Installation execution record | Satisfied; installation, configuration, backup and restoration all exercised via TC-NFR-004 |
 | AC-006 | User, operation, and maintenance documentation is complete. | Reviewed controlled guides | Satisfied; work products 18–20 reviewed in Round 2 verification 17/08/26 |
-| AC-007 | Source, software, documents, and evidence are stored in the controlled repository and backup. | Repository inventory and restore-check record | Satisfied for the delivered software baseline and tested backup mechanism; BK-004 tracks final SDLC delivery-branch synchronization as an administrative closure action |
+| AC-007 | Source, software, documents, and evidence are stored in the controlled repository and backup. | Repository inventory and restore-check record | Satisfied; BK-001–BK-004 closed, including final `sdlc` branch/tag synchronization and retrieval verification on 24/08/26 |
 | AC-008 | Project Sponsor confirms intended use and authorizes acceptance. | Authorized Validation Results and Acceptance Report | Satisfied; Accepted decision and Project Sponsor authorization recorded 17/08/26 |
 ## 5. Requirements acceptance summary
@@ -111,7 +112,7 @@ Formal acceptance must not rely solely on corrective commits. Each applicable co
 | CON-008 | Verify the `backup` remote is in sync and perform a restoration check (work product 10). | Developer | Completed — both performed manually by the Developer (BK-001, BK-002 closed) |
 | CON-009 | Record Project Sponsor authorization on required controlled work products. | Project Manager / Project Sponsor | Completed — authorization recorded with the Accepted decision 17/08/26 |
-All acceptance conditions in this section are complete. Product Operation Guide items OP-001 and OP-002 remain recorded as accepted operational follow-up actions with pre-go-live closure criteria and do not change the recorded product-acceptance decision.
+All acceptance conditions in this section are complete. Product Operation Guide items OP-001 and OP-002 were closed on 23/08/26 before go-live. Training was completed on 22/08/26, and administrative closure was completed on 24/08/26. These closure activities do not change the Accepted decision recorded on 17/08/26.
 ## 8. Recommended decision
@@ -8,6 +8,7 @@
 | Title | Record of Software and Project Document Configuration and Version Control |
 | Project period | 05/01/26–24/08/26 |
 | Release | 17/08/26 V1.0 |
 | Closure status date | 24/08/26 |
 | Standard | ISO/IEC 29110 Basic Profile |
 | Project Manager | Apirach Supattaratpateep |
 | System Analyst | Noppong Chareunsook |
@@ -32,7 +33,7 @@ This record identifies the controlled documents and software components that mak
 | WP7 | Meeting Record (4 checkpoint records: MTG-001–MTG-004) | V1.0 each | Complete |
 | WP8 | Software Configuration | V1.0 | This document |
 | WP9 | Project Repository | V1.0 | Complete |
-| WP10 | Project Repository (Backup) | V1.0 | Backup mechanism and restoration check complete; final SDLC delivery-branch synchronization tracked as BK-004 |
+| WP10 | Project Repository (Backup) | V1.0 | Complete; BK-001–BK-004 closed, including final SDLC branch/tag synchronization and retrieval verification |
 | WP11 | Software Requirements Specification (SRS) | V1.0 | Complete |
 | WP12 | Software Design | V1.0 | Complete |
 | WP13 | Traceability Record | V1.0 | Complete; 34/34 requirements linked and verified |
@@ -45,7 +46,7 @@ This record identifies the controlled documents and software components that mak
 | WP20 | Maintenance Documentation | V1.0 | Complete |
 | WP21 | Verification Results | V1.0 | Complete; Round 2 independent verification by Document Control 17/08/26 |
 | WP22 | Validation Result | V1.0 | Complete; 12 of 12 scenarios executed and passed 10/08/26–14/08/26 |
-| Other Document | List of Evidence, Stakeholder Register, Project Charter Report, Traceability Record Table, Training Report | V1.0 | Complete; Training Report records that no training has occurred (planned curriculum only) |
+| Other Document | List of Evidence, Stakeholder Register, Project Charter Report, Traceability Record Table, Training Report | V1.0 | Complete; training delivered to 6 attendees on 22/08/26 with successful workflow walkthrough |
 ## 3. Software baseline (configuration items)
@@ -8,6 +8,7 @@
 | Title | Operating Manual Document for System Administrators |
 | Project period | 05/01/26–24/08/26 |
 | Release | 17/08/26 V1.0 |
 | Closure status date | 24/08/26 |
 | Standard | ISO/IEC 29110 Basic Profile |
 | Organizer | Apirach Supattaratpateep (Project Manager), Noppong Chareunsook (System Analyst), Thanakorn Sathitwitayakul (Developer) |
 | Status | Final — reflects the implemented deployment mechanisms at project baseline |
@@ -57,20 +58,32 @@ BRN WMS supports two deployment paths, evidenced in the repository:
 - **Node.js service**: confirm `server.js` (Socket.IO) and `scheduler.js` (scheduled jobs) are running under pm2; review `nodejs/logs/` (`socket.log`, `scheduler.log`, `scheduler-error.log`) for errors.
 - **Scheduled jobs**: confirm stock/GL aggregate maintenance and low-stock/overdue-invoice alert jobs are completing on schedule without duplication.
 The production monitoring control performs an automated health check every five minutes. Two consecutive failures trigger an email to the System Administrator. pm2 automatic restart is the first recovery response. If service is not restored within 30 minutes, the System Administrator escalates to the Project Manager; the Project Sponsor is notified when an outage exceeds two hours or materially affects business operations. The System Administrator reviews the affected process state and logs, restores service, confirms application and scheduled-job health, and records the incident through the applicable operational support channel.
 ## 6. Backup and recovery
 | Item | Mechanism | Status |
 |---|---|---|
 | Source code and configuration templates | Git, two remotes (`origin`, `backup`) | See Project Repository / Project Repository (Backup), work products 9–10 |
-| Database (`wms`, `wms2`) | Scheduled `mysqldump` script, run daily, output stored off-server with a retention policy | Operated and verified manually by the Developer; a restoration has been performed successfully. Because backup operation is manual, the script location, exact schedule, off-server destination, and retention period are not recorded in a controlled configuration reference — see Section 7 |
+| Database (`wms`, `wms2`) | Automated database export at 02:00 ICT daily to company-controlled cloud storage | Daily backups retained 30 days; month-end backups retained 12 months; access restricted to the System Administrator and authorized management |
 | SDLC documents | External PDF export package | See Project Repository (Backup), Section 3 |
-## 7. Accepted operational follow-up actions
+### 6.1 Database restoration procedure
-| ID | Follow-up action | Owner | Target | Closure criterion |
+1. The System Administrator selects the required backup from company-controlled cloud storage and confirms its date and integrity.
 2. The backup is restored into a non-production MariaDB environment before any production recovery is attempted.
 3. Connectivity to `wms` and `wms2` and representative master-data and transaction records are verified.
 4. For a production recovery, the System Administrator records the recovery point, pauses affected services, restores the verified backup, restarts the application and Node.js services, and performs the health checks in Section 5.
 5. Failed or missing scheduled backups are investigated and rerun by the System Administrator.
 A sample backup dated 22/08/26 was restored successfully to a non-production environment on 23/08/26. Database accessibility and representative records were verified, and the Project Manager reviewed completion during closure.
 ## 7. Operational-control closure
 | ID | Control | Owner | Status | Closure evidence |
 |---|---|---|---|---|
-| OP-001 | Record the operated `mysqldump` backup control for `wms`/`wms2` in a controlled reference. | Developer | Before go-live | The controlled reference identifies the script location, exact schedule, off-server destination, retention period, responsible operator, and restoration procedure. |
+| OP-001 | Automated database backup and restoration control for `wms` and `wms2`. | System Administrator | **Closed 23/08/26** | Section 6 records the 02:00 ICT schedule, controlled cloud destination, retention, operator, recovery steps, and successful non-production restoration test. |
-| OP-002 | Document monitoring and failure alerting for the Node.js service beyond local log review. | Developer | Before go-live | The controlled procedure identifies the health check, alert trigger, recipient, escalation path, and recovery response for `server.js` and `scheduler.js`. |
+| OP-002 | Monitoring and failure alerting beyond local log review. | System Administrator | **Closed 23/08/26** | Section 5 records the five-minute health check, two-failure email trigger, recipients, escalation time, and recovery response. |
 ## 8. User and access management
@@ -8,6 +8,7 @@
 | Title | Record of Verification of Project Document Preparation and Storage Status |
 | Project period | 05/01/26–24/08/26 |
 | Release | 17/08/26 V1.0 |
 | Closure status date | 24/08/26 |
 | Standard | ISO/IEC 29110 Basic Profile |
 | Organizer | Apirach Supattaratpateep (Project Manager), Noppong Chareunsook (System Analyst), Thanakorn Sathitwitayakul (Developer) |
 | Status | Final — reflects the document inventory at project baseline |
@@ -63,7 +64,7 @@ This matrix identifies how the controlled BRN WMS evidence demonstrates executio
 | 7 | Meeting Record (4 checkpoint records) | `... - Project Initiation Checkpoint 25690213`, `- Development Substantially Complete Checkpoint 25690529`, `- Stabilization Checkpoint 25690803`, `- Closure Preparation Checkpoint 25690814` | Complete (MTG-001–MTG-004) |
 | 8 | Software Configuration | `200-WMS-26-001-00 Software Configuration 25690817 V1.0.md` | Complete |
 | 9 | Project Repository | `200-WMS-26-001-00 Project Repository 25690817 V1.0.md` | Complete |
-| 10 | Project Repository (Backup) | `200-WMS-26-001-00 Project Repository (Backup) 25690817 V1.0.md` | Backup mechanism and restoration check complete; final SDLC delivery-branch synchronization tracked as BK-004 |
+| 10 | Project Repository (Backup) | `200-WMS-26-001-00 Project Repository (Backup) 25690817 V1.0.md` | Complete; BK-001–BK-004 closed, including final SDLC branch/tag synchronization and retrieval verification |
 ## SI Process
@@ -77,7 +78,7 @@ This matrix identifies how the controlled BRN WMS evidence demonstrates executio
 | 16 | Test Report | `200-WMS-26-001-00 Test Report 25690817 V1.0.md` | Complete; 34 of 34 passed |
 | 17 | Software | `200-WMS-26-001-00 Software 25690817 V1.0.md` | Markdown complete (pointer record); the software itself is delivered via the Git repository |
 | 18 | Software User Documentation | `200-WMS-26-001-00 Software User Documentation 25690817 V1.0.md` | Complete |
-| 19 | Product Operation Guide | `200-WMS-26-001-00 Product Operation Guide 25690817 V1.0.md` | Complete; operational follow-up actions include targets and closure criteria |
+| 19 | Product Operation Guide | `200-WMS-26-001-00 Product Operation Guide 25690817 V1.0.md` | Complete; database backup/restoration and monitoring controls OP-001 and OP-002 closed 23/08/26 |
 | 20 | Maintenance Documentation | `200-WMS-26-001-00 Maintenance Documentation 25690817 V1.0.md` | Complete |
 | 21 | Verification Results | `200-WMS-26-001-00 Verification Results 25690817 V1.0.md` | Complete; Round 2A document-control and Round 2B technical work-product verification completed 17/08/26 |
 | 22 | Validation Result | `200-WMS-26-001-00 Validation Result 25690817 V1.0.md` | Complete; 12 of 12 scenarios passed |
@@ -90,7 +91,7 @@ This matrix identifies how the controlled BRN WMS evidence demonstrates executio
 | 2 | Stakeholder Register | `200-WMS-26-001-00 Stakeholder Register 25690817 V1.0.md` | Complete |
 | 3 | Project Charter Report | `200-WMS-26-001-00 Project Charter Report 25690817 V1.0.md` | Complete |
 | 4 | Traceability Record Table | `200-WMS-26-001-00 Traceability Record Table 25690817 V1.0.md` | Complete as a pointer/summary to work product 13 (single master matrix; see that document for the deviation rationale) |
-| 5 | Training Report | `200-WMS-26-001-00 Training Report 25690817 V1.0.md` | Not yet conducted; planned curriculum only |
+| 5 | Training Report | `200-WMS-26-001-00 Training Report 25690817 V1.0.md` | Complete; 6 attendees completed the workflow walkthrough successfully on 22/08/26 |
 ## Summary
@@ -101,7 +102,7 @@ This matrix identifies how the controlled BRN WMS evidence demonstrates executio
 | Basic-profile activities mapped to controlled evidence | 10 of 10 (PM.1–PM.4 and SI.1–SI.6) |
 | Markdown source complete under `sdlc/` | 46 of 46 |
 | Included in the generated PDF delivery package (`sdlc-delivery/`) | 46 of 46, including all 4 Meeting Records |
-| Other Document items complete | 4 of 5 (Training Report pending execution, not preparation) |
+| Other Document items complete | 5 of 5 |
 The PDF delivery package is generated from `sdlc/` by `scripts/build-sdlc-delivery.sh`; it is build output and is not edited by hand.
@@ -8,23 +8,24 @@
 | Title | Training Report |
 | Project period | 05/01/26–24/08/26 |
 | Release | 17/08/26 V1.0 |
 | Closure status date | 24/08/26 |
 | Standard | ISO/IEC 29110 Basic Profile |
 | Prepared by | Apirach Supattaratpateep — Project Manager |
-| Status | Final as a training plan — a session is **scheduled but not yet conducted**; see Section 1 |
+| Status | Final — training completed and results recorded |
 ## 1. Training information
 | Topic | Details |
 |---|---|
-| Training date | Scheduled 21/08/26, within the project period ending 24/08/26; not yet conducted |
+| Training date | 22/08/26 |
 | Location | B.R.N. Enterprise Co., Ltd. head office, with remote attendance available for warehouse-floor staff |
 | Trainer | Thanakorn Sathitwitayakul (Developer), supported by Parin Ngamkham (QA / Tester) for workflow walkthroughs; no dedicated trainer role is assigned |
 | Training organizer | Apirach Supattaratpateep (Project Manager) |
-| Expected attendees | Owner/Admin, Staff, and Viewer role representatives per company, plus the System Administrator |
+| Attendance | 6 attendees representing operational-user and system-administration roles; individual names were not separately retained |
-| Planned duration | One day, structured as the ten curriculum topics in Section 2 |
+| Actual duration | One day, structured as the ten curriculum topics in Section 2 |
 | Materials | Software User Documentation (work product 18) and Product Operation Guide (work product 19) |
-## 2. Planned curriculum
+## 2. Curriculum delivered
 Derived from the Software User Documentation (work product 18):
@@ -43,24 +44,18 @@ Derived from the Software User Documentation (work product 18):
 ## 3. Result
-**No result to report — the session has not yet taken place.** This section is to be completed only after training is delivered, and must then record:
+| Field | Result |
 | Field | To be recorded after the session |
 |---|---|
-| Actual date and duration | |
+| Actual date and duration | 22/08/26; one day |
-| Trainer and organizer | |
+| Trainer and organizer | Thanakorn Sathitwitayakul (Trainer), supported by Parin Ngamkham (QA / Tester); organized by Apirach Supattaratpateep (Project Manager) |
-| Attendance | Name, company, and role of each attendee |
+| Attendance | 6 attendees |
-| Evaluation | Comprehension check or post-training assessment result |
+| Evaluation | All attendees completed the workflow walkthrough successfully. |
-| Feedback | Attendee comments and any follow-up requests |
+| Feedback | None. |
-| Follow-up actions | Any documentation or system change arising from the session |
+| Follow-up action | Perform and review the first month-end stock count after operational go-live. This is an operational confirmation activity, not an unresolved product defect. |
 Nothing in this section may be filled in before the session is delivered.
 ## 4. Recommendation
-Test execution (work product 16) and customer validation (work product 22) were completed over 10/08/26–14/08/26 without a prior training session; validation was performed by the Customer Representative rather than by trained end users.
+Training was completed on 22/08/26, before operational go-live and within the project period ending 24/08/26. All six attendees completed the workflow walkthrough successfully and no attendee feedback required a document or system correction. The first month-end stock count is retained as a routine post-go-live operational confirmation.
 Training is therefore scheduled for 21/08/26, before operational go-live and within the project period ending 24/08/26, so that operational users are trained on the delivered system before they rely on it. Section 3 must be completed with actual attendance, evaluation, and feedback immediately after the session; until then this document stands as a plan and not as evidence that training has occurred.
 ## 5. Approval